https://www.brainfishai.com/changelog Every Brainfish update we ship. en https://www.brainfishai.com/changelog/your-knowledge-base-working-in-every-tool-your-team-already-uses https://www.brainfishai.com/changelog/your-knowledge-base-working-in-every-tool-your-team-already-uses Five releases that put the knowledge your team has built to work in Claude, Teams, Zendesk, and beyond. Ask what's missing and fix it in the same chat. Get grounded answers in any channel. Hand off to agents with full context. No new platforms, no starting over. Tue, 05 May 2026 00:00:00 GMT https://www.brainfishai.com/changelog/ui-refresh-cleaner-layout-smarter-navigation https://www.brainfishai.com/changelog/ui-refresh-cleaner-layout-smarter-navigation Tue, 24 Mar 2026 00:00:00 GMT https://www.brainfishai.com/changelog/upload-images-to-add-visual-context-to-questions https://www.brainfishai.com/changelog/upload-images-to-add-visual-context-to-questions Thu, 19 Mar 2026 00:00:00 GMT https://www.brainfishai.com/changelog/whats-new-in-your-brainfish-slack-integration https://www.brainfishai.com/changelog/whats-new-in-your-brainfish-slack-integration Better control over how your channels are set up, and a brand new way to build your knowledge base without ever leaving Slack. Sat, 28 Feb 2026 00:00:00 GMT https://www.brainfishai.com/changelog/major-platform-updates-brainfish-assist-slack-agents-and-help-center-ai https://www.brainfishai.com/changelog/major-platform-updates-brainfish-assist-slack-agents-and-help-center-ai A roundup of major improvements shipped this month to make Brainfish more powerful, flexible, and user-friendly. Mon, 26 Jan 2026 00:00:00 GMT https://www.brainfishai.com/changelog/brainfish-platform-updates-november-2025 https://www.brainfishai.com/changelog/brainfish-platform-updates-november-2025 What shipped in Brainfish in November 2025 — platform improvements, new integrations, and knowledge layer updates. Tue, 25 Nov 2025 00:00:00 GMT https://www.brainfishai.com/changelog/introducing-knowledge-discovery-instantly-find-what-needs-updating https://www.brainfishai.com/changelog/introducing-knowledge-discovery-instantly-find-what-needs-updating Brainfish automatically finds every article affected by a product change and shows you what needs updating. Tue, 11 Nov 2025 00:00:00 GMT https://www.brainfishai.com/changelog/smarter-agentic-ai-faster-search-platform-stability https://www.brainfishai.com/changelog/smarter-agentic-ai-faster-search-platform-stability We shipped Agentic AI as the default with better controls, plus a new LLM-driven clustering and intent-search system that makes results faster and more relevant. The team added personalized answers with smart user memory, a draft workflow for article suggestions, and improved media handling, alongside security, performance, and UI refinements. Fri, 31 Oct 2025 00:00:00 GMT https://www.brainfishai.com/changelog/intelligent-404-error-handling https://www.brainfishai.com/changelog/intelligent-404-error-handling We've transformed the frustrating 404 experience into an opportunity for users to find exactly what they need. Thu, 18 Sep 2025 00:00:00 GMT https://www.brainfishai.com/changelog/generate-knowledge-base-articles-from-videos https://www.brainfishai.com/changelog/generate-knowledge-base-articles-from-videos Our latest update lets you upload videos directly to Brainfish and generate comprehensive articles based on the video content. Your product demos, training videos, troubleshooting guides, and more can now be converted into knowledge base articles automatically. Wed, 20 Aug 2025 00:00:00 GMT https://www.brainfishai.com/changelog/slack-integration https://www.brainfishai.com/changelog/slack-integration Your team already lives in Slack. Now Brainfish can live there too. Whether it's Support needing troubleshooting steps or Sales looking up pricing details, team members can simply mention @Brainfish followed by their question to get instant answers without interrupting colleagues or switching between apps. This integration is available to all customers and plans. Tue, 01 Jul 2025 00:00:00 GMT https://www.brainfishai.com/changelog/five-specialized-agents-one-connected-experience https://www.brainfishai.com/changelog/five-specialized-agents-one-connected-experience Traditional support tools focus on deflection—putting walls between customers and help. They measure success by how many tickets they prevent, not by how well they actually solve customer problems. Mon, 28 Apr 2025 00:00:00 GMT https://www.brainfishai.com/changelog/more-ways-to-help-users-help-themselves https://www.brainfishai.com/changelog/more-ways-to-help-users-help-themselves This February, we've released several major updates that make Brainfish even better at understanding and helping your users. These improvements focus on making your product naturally easier to use through ambient AI and more seamless assistance. Tue, 11 Feb 2025 00:00:00 GMT https://www.brainfishai.com/changelog/knowledge-grouping-enhanced-article-embeds https://www.brainfishai.com/changelog/knowledge-grouping-enhanced-article-embeds We've added powerful new ways to organize your help content and create richer documentation. These updates make it easier for users to find exactly what they need while giving you more flexibility in how you present information. Fri, 24 Jan 2025 00:00:00 GMT https://www.brainfishai.com/changelog/faster-setup-smarter-answers https://www.brainfishai.com/changelog/faster-setup-smarter-answers Connect your entire website to Brainfish with a single click. No more manual content migration – just point and deploy. Keep everything fresh with on-demand content syncing. Sat, 21 Dec 2024 00:00:00 GMT https://www.brainfishai.com/changelog/password-protected-help-centers-ensuring-content-safety-and-privacy https://www.brainfishai.com/changelog/password-protected-help-centers-ensuring-content-safety-and-privacy We understand that the content within your Help Center can sometimes be sensitive and not intended for broader audiences. That's why this week, we've introduced a significant security feature - Password Protected Help Centers. Tue, 03 Sep 2024 00:00:00 GMT https://www.brainfishai.com/changelog/inline-citations-for-answer-segments-trace-generated-answers-to-source-articles https://www.brainfishai.com/changelog/inline-citations-for-answer-segments-trace-generated-answers-to-source-articles Often, a generated answer to a customer query might be derived from multiple articles in your help center. With Inline Citations, Brainfish now displays which segment of a generated answer comes from which specific article. This subtle yet significant feature can provide essential context to the user and lead them to more in-depth content if they wish to explore further. Tue, 27 Aug 2024 00:00:00 GMT https://www.brainfishai.com/changelog/bug-fixes-and-enhanced-seo-metadata-with-favicon-addition https://www.brainfishai.com/changelog/bug-fixes-and-enhanced-seo-metadata-with-favicon-addition Bug Fixes: We've squashed a few more bugs in our system that were causing minor issues. These fixes enhance the overall performance and stability of Brainfish, offering our users a smoother and more seamless experience. Tue, 20 Aug 2024 00:00:00 GMT https://www.brainfishai.com/changelog/new-team-working-model-enhanced-testing https://www.brainfishai.com/changelog/new-team-working-model-enhanced-testing Revamped Team Working Model: This week, we've made changes to our team's working model. Specifically, we have readjusted our sprint start and end dates. This alteration has been made to maximize the alignment of our team's workflow with the business's demands and project timeframes. We believe that this change improves our efficiency further and allows us to deliver product enhancements even faster. Fri, 09 Aug 2024 00:00:00 GMT https://www.brainfishai.com/changelog/seo-ranking-for-content-and-displaying-actions-in-user-journey-timelines https://www.brainfishai.com/changelog/seo-ranking-for-content-and-displaying-actions-in-user-journey-timelines SEO Ranking for Articles and Help Center Content: Boost your visibility with Brainfish! You can now opt to SEO ranki your articles and help center content. Now Brainfish won't just help you answer customer queries, but also drive potential customers to your site organically. With Brainfish optimizing your SEO, watch your content climb up in search engine result pages and attract users right where they are looking for information. Fri, 02 Aug 2024 00:00:00 GMT https://www.brainfishai.com/changelog/ai-actions-release-simplifying-user-experience-with-dynamic-actions https://www.brainfishai.com/changelog/ai-actions-release-simplifying-user-experience-with-dynamic-actions We have always been passionate about innovating to close the loop for customers, this week is no different with our new AI Actions feature! Fri, 26 Jul 2024 00:00:00 GMT https://www.brainfishai.com/changelog/ensuring-robust-security-penetration-testing-completed https://www.brainfishai.com/changelog/ensuring-robust-security-penetration-testing-completed Running a secure platform is our utmost concern. To ensure that Brainfish is protected against potential threats, we have recently completed a thorough penetration testing. Fri, 19 Jul 2024 00:00:00 GMT https://www.brainfishai.com/changelog/quicker-themes-loading-and-better-suggested-question-options-for-widget https://www.brainfishai.com/changelog/quicker-themes-loading-and-better-suggested-question-options-for-widget Enhanced Themes Loading Speed: We've been hard at work to optimize our themes querying and displaying process. As a result, you'll notice a significant improvement in the loading speed of Brainfish Themes. This boosted performance means you can quickly get the insights you need without wait. Fri, 12 Jul 2024 00:00:00 GMT https://www.brainfishai.com/changelog/enhanced-theme-specificity-and-sustained-product-interactivity-with-brainfish-open https://www.brainfishai.com/changelog/enhanced-theme-specificity-and-sustained-product-interactivity-with-brainfish-open Improved Qualitative Theme Specificity: We've fine-tuned Brainfish Themes. Now you can enjoy even more precise and specific theme categorizations, enabling deeper insights into your customer's inquiries and behavior. Our advanced AI has been recalibrated for even better data analysis that's unique customer to customer, allowing for detailed theme identification that ultimately aids in devising more effective support and product strategies. Fri, 05 Jul 2024 00:00:00 GMT https://www.brainfishai.com/changelog/beta-release-extractive-ai-answers-guaranteed-responses-every-time https://www.brainfishai.com/changelog/beta-release-extractive-ai-answers-guaranteed-responses-every-time We're excited to announce our beta release of Extractive AI Answers! Fri, 28 Jun 2024 00:00:00 GMT https://www.brainfishai.com/changelog/support-for-importing-internal-zendesk-content-and-general-improvements https://www.brainfishai.com/changelog/support-for-importing-internal-zendesk-content-and-general-improvements Internal Zendesk Content Import: Brainfish now supports importing internal Zendesk content right into Brainfish. This function significantly streamlines the content transfer process, making it easier for Zendesk users to switch to Brainfish. Fri, 21 Jun 2024 00:00:00 GMT https://www.brainfishai.com/changelog/intent-classification-rolled-out-in-background https://www.brainfishai.com/changelog/intent-classification-rolled-out-in-background In a step towards increasing the precision of our AI, we've quietly rolled out the Intent Classification feature in the backend. This new feature enables Brainfish to not only understand the customer's query but also interpret the underlying intent of the question. Understanding this can help customers in future to customise their responses to cater to the specific needs or concerns raised by the customer. Fri, 14 Jun 2024 00:00:00 GMT https://www.brainfishai.com/changelog/enhanced-widget-js-behaviour https://www.brainfishai.com/changelog/enhanced-widget-js-behaviour Widget Behaviour Exposure to DOM Fri, 07 Jun 2024 00:00:00 GMT https://www.brainfishai.com/changelog/launch-of-native-video-in-search-and-brand-guidelines https://www.brainfishai.com/changelog/launch-of-native-video-in-search-and-brand-guidelines We've been busy at Brainfish, introducing new multimodal support in search alongside this month's search engine upgrades: Fri, 31 May 2024 00:00:00 GMT https://www.brainfishai.com/changelog/rolling-out-combination-models-to-support-wider-use-cases https://www.brainfishai.com/changelog/rolling-out-combination-models-to-support-wider-use-cases We're delighted to announce another significant update aimed at amplifying our answer experience: Fri, 24 May 2024 00:00:00 GMT https://www.brainfishai.com/changelog/financial-services-support-search-bar-supporting-text-and-zendesk-import-cleanup https://www.brainfishai.com/changelog/financial-services-support-search-bar-supporting-text-and-zendesk-import-cleanup We're excited to announce a series of significant updates this week, especially designed to expand our reach and enhance user experience: Fri, 17 May 2024 00:00:00 GMT https://www.brainfishai.com/changelog/enhancing-accuracy-with-contextual-precision-and-relevancy-checks https://www.brainfishai.com/changelog/enhancing-accuracy-with-contextual-precision-and-relevancy-checks Taking AI-generative search to the next level, we bring you a significant update this week: Fri, 10 May 2024 00:00:00 GMT https://www.brainfishai.com/changelog/month-in-review-email-discard-suggestions-and-salesforce-integration https://www.brainfishai.com/changelog/month-in-review-email-discard-suggestions-and-salesforce-integration We're starting May with some significant updates to help visualise Brainfish performance easily month on month: Fri, 03 May 2024 00:00:00 GMT https://www.brainfishai.com/changelog/additional-ranking-improvements-and-widget-configuration-fixes https://www.brainfishai.com/changelog/additional-ranking-improvements-and-widget-configuration-fixes Our work never stops at Brainfish and even in this shortened week (public holiday in Australia) we bring you more updates to enhance your experience: Fri, 26 Apr 2024 00:00:00 GMT https://www.brainfishai.com/changelog/search-content-ranking-and-performance-improvements https://www.brainfishai.com/changelog/search-content-ranking-and-performance-improvements This week is all about performance. Fri, 19 Apr 2024 00:00:00 GMT https://www.brainfishai.com/changelog/content-health-checks https://www.brainfishai.com/changelog/content-health-checks We heard that customer support teams spend weeks, sometimes months every year trying to figure out which content is out of date, broken or irrelevant. Fri, 12 Apr 2024 00:00:00 GMT https://www.brainfishai.com/changelog/configurable-in-product-widget-and-performance-enhancements https://www.brainfishai.com/changelog/configurable-in-product-widget-and-performance-enhancements Now, you can conveniently configure and preview our in-product widget right from the settings page. This provides you with optimum control over the widget via our UI. This means no need for incessant code changes or the intervention of your development team every time you need to update a suggested question or next best action. Take your customer service to a notch higher with personalised prompts and actions, or even have different widgets per page/user. Fri, 05 Apr 2024 00:00:00 GMT https://www.brainfishai.com/changelog/april-2024-platform-infrastructure-upgrades https://www.brainfishai.com/changelog/april-2024-platform-infrastructure-upgrades We're ushering in the new season with some major updates to keep your Brainfish experience secure, robust, and smart! Fri, 29 Mar 2024 00:00:00 GMT https://www.brainfishai.com/changelog/brainfish-for-slack-instant-inline-answers https://www.brainfishai.com/changelog/brainfish-for-slack-instant-inline-answers We're blazing new trails with our latest update. Now, Brainfish can seamlessly integrate with your Slack workspace. Fri, 22 Mar 2024 00:00:00 GMT https://www.brainfishai.com/changelog/eu-region-optimisation-and-improvements-in-dark-mode https://www.brainfishai.com/changelog/eu-region-optimisation-and-improvements-in-dark-mode Maintaining our stride in enhancing user experience, here's what this week's update includes: Fri, 15 Mar 2024 00:00:00 GMT https://www.brainfishai.com/changelog/shareable-answers-eu-deployment-and-editor-improvements https://www.brainfishai.com/changelog/shareable-answers-eu-deployment-and-editor-improvements This week we are delivering significant Brainfish enhancements, tailored for sharing - and for our European users: Fri, 08 Mar 2024 00:00:00 GMT https://www.brainfishai.com/changelog/enhanced-mobile-autocomplete-and-meta-data-updates https://www.brainfishai.com/changelog/enhanced-mobile-autocomplete-and-meta-data-updates We're kicking off March with better mobile usability and performance enhancements in this week's update: Fri, 01 Mar 2024 00:00:00 GMT https://www.brainfishai.com/changelog/brainfish-agent-assist-1-0-overview-redesigned-and-enhanced-plus-a-new-way-to-import-articles https://www.brainfishai.com/changelog/brainfish-agent-assist-1-0-overview-redesigned-and-enhanced-plus-a-new-way-to-import-articles To end the groundhog day of questions to your support and product teams from other departments, we're here this week with significant updates to our Chrome Extension, Agent Assist, and to introduce a useful new feature to quickly import knowledge or blog articles: Fri, 23 Feb 2024 00:00:00 GMT https://www.brainfishai.com/changelog/enhanced-brainfish-ai-more-team-members-and-more-performance-upgrades https://www.brainfishai.com/changelog/enhanced-brainfish-ai-more-team-members-and-more-performance-upgrades Burning the midnight oil this week to deliver 3 major upgrades: Fri, 16 Feb 2024 00:00:00 GMT https://www.brainfishai.com/changelog/themes-performance-improvements-and-mobile-bug-fixes https://www.brainfishai.com/changelog/themes-performance-improvements-and-mobile-bug-fixes Speeding up your experience in this week's updates: Fri, 09 Feb 2024 00:00:00 GMT https://www.brainfishai.com/changelog/brainfish-themes-understand-your-customers-better-at-scale https://www.brainfishai.com/changelog/brainfish-themes-understand-your-customers-better-at-scale Taking customer understanding to new heights with this week's major release, Brainfish Themes: Fri, 02 Feb 2024 00:00:00 GMT https://www.brainfishai.com/changelog/multi-region-support-for-zendesk-import-and-bug-fixes https://www.brainfishai.com/changelog/multi-region-support-for-zendesk-import-and-bug-fixes Ending the month with usability upgrades and bug fixes: Fri, 26 Jan 2024 00:00:00 GMT https://www.brainfishai.com/changelog/info-text-and-301-redirects https://www.brainfishai.com/changelog/info-text-and-301-redirects Steering our innovation wheel towards providing greater functionality this week: Fri, 19 Jan 2024 00:00:00 GMT https://www.brainfishai.com/changelog/boosting-user-experience-dark-mode-and-markdown https://www.brainfishai.com/changelog/boosting-user-experience-dark-mode-and-markdown Keeping up with the user preferences, Brainfish presents some thoughtful improvements this week: Fri, 12 Jan 2024 00:00:00 GMT https://www.brainfishai.com/changelog/search-result-enhancements-show-links-images-and-more https://www.brainfishai.com/changelog/search-result-enhancements-show-links-images-and-more Ring in the new year with some power-packed updates from Brainfish! Fri, 05 Jan 2024 00:00:00 GMT https://www.brainfishai.com/changelog/better-vietnamese-translations-and-microsoft-word-import https://www.brainfishai.com/changelog/better-vietnamese-translations-and-microsoft-word-import The final week of 2023 brings in some exciting updates for Brainfish users! Fri, 29 Dec 2023 00:00:00 GMT https://www.brainfishai.com/changelog/holiday-updates-date-picker-revamp-and-more https://www.brainfishai.com/changelog/holiday-updates-date-picker-revamp-and-more In the festive spirit of giving and improving, here's a little gift from Brainfish! This week, we've done some re-tuning, and the results are ready to be unwrapped. Fri, 22 Dec 2023 00:00:00 GMT https://www.brainfishai.com/changelog/tracking-infrastructure-widget-improvements https://www.brainfishai.com/changelog/tracking-infrastructure-widget-improvements This week is all about analytics and data!! Fri, 15 Dec 2023 00:00:00 GMT https://www.brainfishai.com/changelog/custom-colour-palettes https://www.brainfishai.com/changelog/custom-colour-palettes This week in Brainfish, we’re excited to announce a significant feature that will increase the customisation and personalisation of your Brainfish platform – Custom Colours! Fri, 08 Dec 2023 00:00:00 GMT https://www.brainfishai.com/changelog/interactions-upgrade-autocomplete-feature-flags-locales https://www.brainfishai.com/changelog/interactions-upgrade-autocomplete-feature-flags-locales The festive month kicks off with some exciting Brainfish updates. This week, our primary focus has been on refining our autocomplete functionality, adding feature flags, and improving locale support to elevate your Brainfish experience. Fri, 01 Dec 2023 00:00:00 GMT https://www.brainfishai.com/changelog/bug-bashing-and-zendesk-import-improvements https://www.brainfishai.com/changelog/bug-bashing-and-zendesk-import-improvements The festive month kicks off with some exciting Brainfish updates. This week, our primary focus has been on refining our autocomplete functionality, adding feature flags, and improving locale support to elevate your Brainfish experience. Fri, 24 Nov 2023 00:00:00 GMT https://www.brainfishai.com/changelog/brand-messaging-update-brainfish-app-fonts-refresh https://www.brainfishai.com/changelog/brand-messaging-update-brainfish-app-fonts-refresh This week, the Brainfish team has focused on enhancing our user's experience, and increasing platform stability. Fri, 17 Nov 2023 00:00:00 GMT https://www.brainfishai.com/changelog/regional-updates-confidence-scoring-improvements https://www.brainfishai.com/changelog/regional-updates-confidence-scoring-improvements The Brainfish team has been hard at work this week. Fri, 10 Nov 2023 00:00:00 GMT https://www.brainfishai.com/changelog/smart-autocomplete https://www.brainfishai.com/changelog/smart-autocomplete We're thrilled to bring to you another set of game-changing features that are bound to make your Brainfish experience smoother than ever. Fri, 03 Nov 2023 00:00:00 GMT https://www.brainfishai.com/changelog/content-reordering https://www.brainfishai.com/changelog/content-reordering We're delighted to bring you some fresh updates that will significantly enhance your Brainfish experience. Fri, 27 Oct 2023 00:00:00 GMT https://www.brainfishai.com/changelog/performance-enhancements-and-monitoring https://www.brainfishai.com/changelog/performance-enhancements-and-monitoring We're delighted to bring you some fresh updates that will significantly enhance your Brainfish experience. Fri, 20 Oct 2023 00:00:00 GMT https://www.brainfishai.com/changelog/interactive-pdfs-with-ai https://www.brainfishai.com/changelog/interactive-pdfs-with-ai Brace yourselves! Get excited for the new features we've just rolled out in the platform Fri, 13 Oct 2023 00:00:00 GMT https://www.brainfishai.com/changelog/brainfish-widget-customisation https://www.brainfishai.com/changelog/brainfish-widget-customisation We've added more customisation options for the Brainfish Widget, giving users more control over how the help center appears to their customers. Fri, 06 Oct 2023 00:00:00 GMT https://www.brainfishai.com/changelog/answer-streaming https://www.brainfishai.com/changelog/answer-streaming You asked...we've answered! For months we've been answering customer questions using the Brainfish search engine, and averaging pretty decent response times of around 5 seconds to answer. Fri, 29 Sep 2023 00:00:00 GMT https://www.brainfishai.com/changelog/2x-faster-answers-and-analytics-exports https://www.brainfishai.com/changelog/2x-faster-answers-and-analytics-exports We are excited to announce that our search functionality has been optimised to provide answers more rapidly than ever. Now, users can experience an average speed that's 2X faster, making the process of finding answers more timely. We are continuing to optimise search speed and will further bring this speed down over time. Fri, 22 Sep 2023 00:00:00 GMT https://www.brainfishai.com/changelog/confidence-scoring https://www.brainfishai.com/changelog/confidence-scoring We've now added confidence scoring to answers in Search Analytics. Fri, 15 Sep 2023 00:00:00 GMT https://www.brainfishai.com/changelog/brainfish-for-insurance https://www.brainfishai.com/changelog/brainfish-for-insurance We've now added confidence scoring to answers in Search Analytics. Fri, 08 Sep 2023 00:00:00 GMT https://www.brainfishai.com/changelog/new-team-members-and-analytics-improvements https://www.brainfishai.com/changelog/new-team-members-and-analytics-improvements This week we onboarded some new team members to Brainfish! We're super excited to welcome more engineers to our team to help us build faster and focus further on customer content. Fri, 01 Sep 2023 00:00:00 GMT https://www.brainfishai.com/changelog/better-answer-segmentation https://www.brainfishai.com/changelog/better-answer-segmentation We've made an improvement to answers this week to improve the way segmentation is done, to minimise accidental answer merging. Fri, 25 Aug 2023 00:00:00 GMT https://www.brainfishai.com/changelog/new-website-and-api https://www.brainfishai.com/changelog/new-website-and-api We've relaunched the Brainfish website, with new customer case studies and testimonials from leaders in CX and digital experience. Fri, 18 Aug 2023 00:00:00 GMT https://www.brainfishai.com/changelog/in-app-support-widgets https://www.brainfishai.com/changelog/in-app-support-widgets Brainfish now supports being embedded in app. We've built a widget that replicates our powerful AI Help Center experience, within another website. Fri, 11 Aug 2023 00:00:00 GMT https://www.brainfishai.com/changelog/agent-assistant-upgrades-and-analytics-filtering https://www.brainfishai.com/changelog/agent-assistant-upgrades-and-analytics-filtering Based on customer feedback and by popular demand, we've brought a few major upgrades to the UX and functionality of Agent Assistant! Fri, 04 Aug 2023 00:00:00 GMT https://www.brainfishai.com/changelog/search-redundancy-minor-improvements https://www.brainfishai.com/changelog/search-redundancy-minor-improvements We've added new search redundancies in addition to last week's fallbacks so that answers occur more often, and at higher accuracy. Fri, 28 Jul 2023 00:00:00 GMT https://www.brainfishai.com/changelog/search-fallbacks https://www.brainfishai.com/changelog/search-fallbacks As part of our ongoing work to improve search quality and answer rates, we've implemented a mechanism for search to interpret when users enter 1 or 2 word queries. Fri, 21 Jul 2023 00:00:00 GMT https://www.brainfishai.com/changelog/instantly-import-zendesk https://www.brainfishai.com/changelog/instantly-import-zendesk Importing your content from Zendesk is now 100X faster. Fri, 14 Jul 2023 00:00:00 GMT