Back
Faster Setup, Smarter Answers
Published on
December 21, 2024
Instant Website Integration
Connect your entire website to Brainfish with a single click. No more manual content migration – just point and deploy. Keep everything fresh with on-demand content syncing.
- Immediate deployment instead of weeks of content migration
- Preserve your existing content structure and organization
- Keep your knowledge base current with manual sync options
- Start getting user behavior insights from day one
Advanced Search Intelligence
We've added GPT reranking technology that carefully evaluates search results before generating answers. Super admins can customize this feature for each customer's specific needs.
- Higher accuracy for complex product questions
- Customizable search precision for different content types
- More relevant answers, especially for technical queries
- Note: May add a brief processing delay for enhanced accuracy
Context-Aware Responses
Enhanced context validation ensures users get answers specific to their exact situation, not just similar matches.
- Prevents confusion between related but distinct features
- Particularly valuable for products with nuanced functionality
- Reduces support escalations from ambiguous answers
- Perfect for companies with complex product ecosystems
Behind these seemingly simple updates lies a lot of engineering that makes self-service feel natural. We're continuing our mission to help users get the right answers instantly, while giving support teams deeper insights into user needs.