Scale your best support across every channel.
Brainfish AI agents resolve like your best rep, trained on your real work and tuned to each customer's role and setup.
Agents your customers actually trust.
Not a chatbot. Intelligent AI agents, personalized per customer, with wildly high accuracy.
Brainfish freed our Customer Care team from handling routine queries so they could focus on solving the complex challenges our community faces that truly required human expertise.
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Brainfish AI agents are designed for B2B complexity
Deliver winning agents into any B2B channel; chat, email, in-product, and Slack. Personalize them to every customer.
Solve complex support this week.
Go from zero to a fully deployed AI support agent in hours, not months. No engineering sprint required.
- Connect your existing docs and knowledge base in minutes
- Configure your agent's scope, tone, and escalation rules
- Deploy to your support channels the same day
- Iterate live without taking anything offline
Make support your best growth tool.
Personalize every answer with live account, product, and user context. Turn questions into qualified pipeline, deeper adoption, and higher NPS, without lifting a finger.
- Tailor answers by plan, role, region, or account health
- Surface upsells and next-best actions inside the chat
- Route high-value accounts straight to a human owner
- Keep customer data scoped, audited, and never used for training
Measure what works.
Fix what doesn't.
Built-in evaluation analytics show you exactly where your agents are performing and how to fix gaps, so every update makes a real difference.
- Track resolution rates, deflection, and customer satisfaction
- Surface the questions your knowledge layer isn't answering
- Get recommendations to improve specific agent responses
- Close the loop between insights and content updates
Great agents start with the right context.
Brainfish gives every AI agent the right context to answer well. We turn your demos, calls, tickets, and Slack into living knowledge, and route the exact slice each agent needs at the moment of the question.
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Enterprise-ready on day one.
Private tenants. Regional data residency. SSO. Sources on every answer. Your knowledge stays yours.
Plugs into the stack you already pay for.
Brainfish doesn't replace Zendesk, Intercom, or your knowledge base. It makes them smarter. It reads from and writes to the tools your team already uses.
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Build an AI agent that knows your customers.
We'll use your actual docs and customer data. No sales theatre. You'll leave with a working agent against your own content.
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