The Right Push at the Right Moment
Users shouldn’t have to guess what comes next. Brainfish guides them in-flow with nudges that turn hesitation into progress.
The Impact of
Proactive Nudges
By solving problems before they surface, Brainfish transforms how support teams operate and how users experience your product. Proactive help means fewer disruptions, smoother onboarding, and stronger customer relationships.
Nudges that Actually Help
Contextually Guided Nudges allows Brainfish to offer guidance perfectly matched to their current context, creating more helpful insights and fewer failure points.
See how Caremaster increased self-service resolution rates soared from 30% to 76%
Faster User Onboarding
Brainfish’s AI support helps new users get started quickly by guiding them through setup and features quicker by adapting to the users’ behavior.
Improved User Satisfaction
The Continuous Learning Engine improves suggestion accuracy, helping users self-resolve more frequently, so your support team spends less time on avoidable tickets.
User-Based Segmentation
Brainfish tailors support by segmenting users and delivering guidance based on their role, behavior, or needs. Custom rules ensure every user gets the right help.
See how Mad Paws resolved 30,000+ queries in 4 months with AI-guided feature adoption.
Stop Losing Users at Critical Moments
Why Teams Choose Brainfish for Proactive Nudges
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"These analytics are amazing! We chose you because your analytics and user journey reporting is better than anyone else."
"All the other options needed us to spend a lot of time onboarding- time we already didn’t have! Brainfish let us leverage our existing knowledge base to increase CX efficiency with near-zero upfront effort."
"We're super impressed with the level of support you have shown us to date, and the product's efficacy after just a few months of working together."
"Brainfish freed our Customer Care team from handling routine queries so they could focus on solving the complex challenges our community faces that truly required human expertise."
Interested? Schedule your demo today.
Find out what Brainfish can do for you with just a 30 minute demo.
