Keep Your Docs Accurate Without Lifting a Finger
Brainfish continuously updates your support content based on real user behavior, so customers always find the right answer.
The Impact of
Auto-Updating Docs
Self-updating documents mean your help content always reflects the latest version of your product. Teams don’t have to chase every minor update or rewrite articles by hand. Users get accurate answers, faster—without the friction.
Always Up-To-Date Knowledge Base
Brainfish continuously self-updates help documentation by analyzing real-time user behavior, support interactions, and product changes.
Fewer Confusing Outdated Articles
Self-updating documents mean fewer outdated articles, so users get accurate answers without digging through stale or irrelevant content.
No Constant Manual Updating
No more chasing down every product change. Brainfish eliminates the need for tedious, manual article edits by keeping help content fresh automatically.
Free Up Support and Product Teams
With time saved from constant updates, support teams can dig into complex customer problems, improve workflows, and actually make an impact.
Stop Losing Users at Critical Moments
How Brainfish Keeps Your Documents Updated
Real-Time Answer Suggestions
Surfaces recommended responses based on live user queries and historical behavior.
Continuous Learning Engine
Improves the quality of suggestions over time as Brainfish observes successful agent interactions.
Contextual User History
Gives agents a full picture of what the user has tried, searched, and interacted with, before they even start typing.
Resolution Path Guidance
Suggests best next steps or proven solutions based on successful past resolutions.
Why Teams Choose Brainfish for Auto-Updating Docs
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"These analytics are amazing! We chose you because your analytics and user journey reporting is better than anyone else."
"All the other options needed us to spend a lot of time onboarding- time we already didn’t have! Brainfish let us leverage our existing knowledge base to increase CX efficiency with near-zero upfront effort."
"We're super impressed with the level of support you have shown us to date, and the product's efficacy after just a few months of working together."
"Brainfish freed our Customer Care team from handling routine queries so they could focus on solving the complex challenges our community faces that truly required human expertise."
Interested? Schedule your demo today.
Find out what Brainfish can do for you with just a 30 minute demo.
