See Your Product Through Your Customers’ Eyes
Brainfish surfaces user pain points and gaps so you can remove friction, improve flows, and keep customers happy.
The Impact of
Customer Analytics
Stop guessing what’s wrong. Brainfish reveals unanswered questions, weak answers, and broken flows, so you can fix friction at the source and deliver smoother experiences that keep customers moving forward.
Answer Performance
Brainfish automatically evaluates each answer with AI each answer with AI and shows the sources behind it, so you know if users are really getting the right help.
Top Themes
Brainfish groups questions by meaning, not just keywords, surfacing the top 10 themes with key sub-themes every week and month. Spot patterns early and focus improvements where they matter most.
Entry & Exit Points
See how users enter, move through, and exit your product. Spot drop-offs and failure points with clear entry/exit data so you know exactly where journeys break down.
Traffic & Engagement
Track visitors, sessions, page views, and bounce rates at a glance. Monitor product health and user engagement trends to understand what’s working and what isn’t.
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Stop Losing Users at Critical Moments
Why Teams Choose Brainfish for Customer Analytics
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"These analytics are amazing! We chose you because your analytics and user journey reporting is better than anyone else."
"All the other options needed us to spend a lot of time onboarding- time we already didn’t have! Brainfish let us leverage our existing knowledge base to increase CX efficiency with near-zero upfront effort."
"We're super impressed with the level of support you have shown us to date, and the product's efficacy after just a few months of working together."
"Brainfish freed our Customer Care team from handling routine queries so they could focus on solving the complex challenges our community faces that truly required human expertise."
Interested? Schedule your demo today.
Find out what Brainfish can do for you with just a 30 minute demo.
