For Your Product Team

Your Product Changes Fast. Your Knowledge Should Keep Up.

Brainfish keeps your product knowledge accurate as you ship, so every team stays aligned and users get the experience you intended - not the one buried under outdated docs and tribal knowledge.

116%

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Improvement in customer deflection rate across all support platforms

With Supermove over a one year period

100x

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Faster documentation upkeep

Product teams now spend 5 hours a year keeping knowledge aligned - instead of 500

For Your Product Team
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A black and white 13cabs logo with the word socbs on it.
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A black and white photo of the word madpaws.
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A black and white photo of a relevanve AI logo.
A black and white photo of the word honey.
The circular logo on a black background.
A black and white 13cabs logo with the word socbs on it.
A black and white photo of a smokeball logo.
A black and white photo of the word madpaws.
A black and white photo of the word airtasker.
A black and white photo of a relevanve AI logo.
A black and white photo of the word honey.
The circular logo on a black background.
A black and white 13cabs logo with the word socbs on it.
A black and white photo of a smokeball logo.
A black and white photo of the word madpaws.
A black and white photo of the word airtasker.
A black and white photo of a relevanve AI logo.
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The Product Team Problem

You Can’t Build Great Products with Incomplete Knowledge

Traditional models give Product only the loudest complaints, not the full experience. Knowledge drift means internal teams are working from an outdated map of the product, so the signals reaching Product are noisy and unreliable.

When knowledge lags behind the product, so do insights.

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That creates slow fixes and misaligned priorities.

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The Brainfish Solution

Real Insights,
Real Improvements

Brainfish gives product teams a clear view of how users actually move through the product. Instead of relying on scattered complaints or gut instinct, Product works from live behavioral evidence and automatically-cleaned knowledge that stays aligned with every release. No more guessing. No more waiting for frustration to show up in tickets.

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Brainfish is a no-brainer. I recommend it to anyone that wants to transform their customer support.

Justus Hammer
Justus Hammer
CEO & Co-Founder
Madpaws
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What Users Get
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How Brainfish Delivers It
Live Visibility
Into Friction
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Behavioral Analytics show
where users struggle or hesitate inside the product.
Clearer Prioritization
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Thematic Insights surface
patterns across sessions, guiding smarter roadmapping.
Higher Feature Adoption
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Proactive Help and Nudges encourage users to discover and succeed with key features.
Faster Problem
Identification
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Early detection of confusion
points allows for quicker fixes
before they escalate.
Continuous Product Feedback
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Resolution Path Mapping shows what users need to succeed
without relying on surveys.
A green fish on a black background.
How Brainfish Delivers It
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Behavioral Analytics show
where users struggle or hesitate inside the product.
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Thematic Insights surface
patterns across sessions, guiding smarter roadmapping.
check mark
Proactive Help and Nudges encourage users to discover and succeed with key features.
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Early detection of confusion
points allows for quicker fixes
before they escalate.
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Resolution Path Mapping shows what users need to succeed
without relying on surveys.
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Current Painpoints

Stop Losing Users at Critical Moments

without Brainfish
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Most AI support agents try to remove the human touch, losing you users:
Constant, tedious ticket resolution.
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Repeating issues that could have been fixed at the source.
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Increasing frustration when problems happen again and again.
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Painpoint Red

Deliver a Smarter Experience for Your Team

Find out what Brainfish can do for you with just a
30 minute demo.

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