For Your Product Team

Build Better Products With Insightful User Feedback

Brainfish gives product teams the behavioral data and feedback they need to spot friction, prioritize fixes, and improve adoption without waiting for support tickets to pile up.

116%

Improvement in customer deflection rate across all support platforms

With Supermove over a one year period

80%

Increase in time-to-insight for product teams

No longer digging through scattered feedback to find customer pain points

Book Personalized Demo

For Your Product Team

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A black and white photo of the word madpaws.

A black and white photo of the word airtasker.

A black and white photo of the word honey.

A black and white photo of the word madpaws.

A black and white photo of the word airtasker.

A black and white photo of the word honey.

A black and white photo of the word madpaws.

A black and white photo of the word airtasker.

A black and white photo of the word honey.

A black and white photo of the word madpaws.

A black and white photo of the word airtasker.

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The Product Team Problem

Why Product Decisions Are Often Guesswork

Traditional support models leave product teams in the dark. Instead of actionable insights, they get scattered feedback, vague complaints, and lagging signals that fail to capture the real user experience.

Without clear
data, product teams rely on anecdotal feedback, support tickets, and delayed surveys.

The result? Missed friction points, underused features, and slower product improvements.

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The Brainfish Solution

Real Insights,
Real Improvements

Brainfish gives product teams real-time insight into where users struggle, turning support interactions into actionable data that drives faster, more effective improvements.

Brainfish is a no-brainer. I recommend it to anyone that wants to transform their customer support.

Justus Hammer

Justus Hammer

CEO & Co-Founder

Madpaws

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What Users Get

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How Brainfish Delivers It

Live Visibility
Into Friction

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Behavioral Analytics show
where users struggle or hesitate inside the product.

Clearer Prioritization

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Thematic Insights surface
patterns across sessions, guiding smarter roadmapping.

Higher Feature Adoption

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Proactive Help and Nudges encourage users to discover and succeed with key features.

Faster Problem
Identification

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Early detection of confusion
points allows for quicker fixes
before they escalate.

Continuous Product Feedback

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Resolution Path Mapping shows what users need to succeed
without relying on surveys.

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How Brainfish Delivers It

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Behavioral Analytics show
where users struggle or hesitate inside the product.

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Thematic Insights surface
patterns across sessions, guiding smarter roadmapping.

check mark

Proactive Help and Nudges encourage users to discover and succeed with key features.

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Early detection of confusion
points allows for quicker fixes
before they escalate.

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Resolution Path Mapping shows what users need to succeed
without relying on surveys.

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Current Painpoints

Stop Losing Users at Critical Moments

without Brainfish

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Most AI support agents try to remove the human touch, losing you users:

Constant, tedious ticket resolution.

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Repeating issues that could have been fixed at the source.

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Increasing frustration when problems happen again and again.

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Painpoint Red

Painpoint Red

Deliver a Smarter Experience for Your Team

Find out what Brainfish can do for you with just a
30 minute demo.

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Polygon

Polygon

Polygon

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