Make Your Product Effortless for Every User
Watch your self-service rate jump from 30% to 80%+ while cutting documentation time by 95%.
Transform 30-minute training videos into instant, searchable answers
Auto-generate documentation from screen recordings
(500 hours → 5 hours)
(500 hours → 5 hours)
Achieve 80%+ self-service without adding headcount
Keep documentation current automatically as your product changes

Take a Look

Bonny Wong
Senior CX Designer
"Because of Brainfish, I think we have the best self-service hub in all of tech."
10,000+
Legal Tech SaaS Users
Achieved in only
90 Days
Avoided Hiring
2 Agents
























Delivering Value
Solving Support at the Source
The Problem
Support today is impersonal, repetitive, and costly - leaving customers frustrated and teams buried in work.
Companies spend 500+ hours/year on documentation that becomes outdated immediately
4-6% self-service rates mean you're paying agents to answer the same questions repeatedly
30-40 minute training videos achieve <10% completion rates
Why Brainfish
Brainfish solves the context problem for AI agents - using computer vision, transcripts, and every source of product knowledge to deliver rich, high quality answers.
Day 1
Connect Your Tools
Day 3
Documentation Generated
Week 2
60-70% Self-Service
Before
- 500 hours creating docs
- 30% find answers
After
- 5 hours reviewing AI-generated content
- 92% successful self-service (Smokeball)
For Your Team
From support to product, every team wins: fewer tickets, less churn, smoother scaling, and faster fixes.
For Support Leaders
- Reduce documentation burden by 95%
- Achieve 60%+ self-service rates
- Prevent tickets instead of deflecting
For Commercial Leaders
- Convert video libraries to account-specific knowledge
- Create personalized learning paths
- Enable your team where they work
Start a free trial to see ROI in 30 days!
Join 50+ companies saving 500 hours/year on documentation.





