For Your Support / CX Team

Smarter Support For Smarter Teams

Brainfish frees your team from repetitive tickets and manual tasks while delivering valuable insights on the user experience, augmenting your team’s ability to deliver higher value experiences with less effort.

72%

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Increase in support team efficiency

Across the majority of clients that integrated Brainfish.

Hundreds

Of relevant, updated support articles written

Across a variety of SaaS products around the world.

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For Your Support / CX Team
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A black and white 13cabs logo with the word socbs on it.
A black and white photo of a smokeball logo.
A black and white photo of the word madpaws.
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A black and white photo of a relevanve AI logo.
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The circular logo on a black background.
A black and white 13cabs logo with the word socbs on it.
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The Support / CX Team Problem

How Traditional Support Hold Teams Back

Traditional support systems overload teams with repetitive work, fragmented tools, and a flood of avoidable tickets, draining time and energy while users grow increasingly frustrated.

Support teams should be solving real problems—not chasing repetitive tickets or maintaining outdated content.

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Slow systems, missing context, and endless busywork create bottlenecks and burnout.

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The Brainfish Solution

More Problem Solving  in Less Time

Brainfish cuts out repetitive tickets and manual busywork, so teams can spend less time reacting and more time solving meaningful problems.

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Brainfish is a no-brainer. I recommend it to anyone that wants to transform their customer support.

Justus Hammer
Justus Hammer
CEO & Co-Founder
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What Users Get
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How Brainfish Delivers It
Fewer Repetitive Tickets
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Proactive Issue Resolution
prevents simple problems from reaching the queue.
Always-Accurate Content
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Self-Updating Knowledge
keeps docs fresh without
manual maintenance.
Smarter, Faster Responses
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Agent Success Copilot provides real-time guidance and recommended actions.
Deeper Product Insights
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Behavioral Analytics reveal where users struggle before it becomes a flood of tickets.
More Focus on High-Value Work
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Ambient AI resolves routine
friction, freeing teams for
strategic support efforts.
A green fish on a black background.
How Brainfish Delivers It
check mark
Proactive Issue Resolution
prevents simple problems from reaching the queue.
check mark
Self-Updating Knowledge
keeps docs fresh without
manual maintenance.
check mark
Agent Success Copilot provides real-time guidance and recommended actions.
check mark
Behavioral Analytics reveal where users struggle before it becomes a flood of tickets.
check mark
Ambient AI resolves routine
friction, freeing teams for
strategic support efforts.
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Current Painpoints

Stop Losing Users at Critical Moments

without Brainfish
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Most AI support agents try to remove the human touch, losing you users:
Constant, tedious ticket resolution.
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Repeating issues that could have been fixed at the source.
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Increasing frustration when problems happen again and again.
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Painpoint Red

Deliver a Smarter Experience for Your Team

Find out what Brainfish can do for you with just a 30 minute demo.

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Book a Demo
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