For Your Users

Efficient, helpful answers - customer support as it should be.

Your users don’t want to search for answers - they just want to get things done. Brainfish provides in-the-moment support that helps them move forward, faster.

50%

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Decrease in CTR to human assistance

Across the majority of clients that integrated Brainfish.

Thousands

Of human support hours saved per month

Across a variety of SaaS products around the world.

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Book Personalized Demo
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A black and white photo of the word honey.
The circular logo on a black background.
A black and white 13cabs logo with the word socbs on it.
A black and white photo of a smokeball logo.
A black and white photo of the word madpaws.
A black and white photo of the word airtasker.
A black and white photo of a relevanve AI logo.
A black and white photo of the word honey.
The circular logo on a black background.
A black and white 13cabs logo with the word socbs on it.
A black and white photo of a smokeball logo.
A black and white photo of the word madpaws.
A black and white photo of the word airtasker.
A black and white photo of a relevanve AI logo.
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The User Experience Problem

How Traditional Support Fails Users Over & Over

Traditional support systems force users to leave what they’re doing to chase down answers. Each interruption adds frustration, breaking momentum and eroding trust with every repeated failure.

Users shouldn’t have to stop to get help.

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Searching docs, waiting for replies, or dealing with chatbots disrupts their flow.

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Friction =
frustration = churn.

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The Brainfish Solution

Help That Feels Effortless and Always Timely

Brainfish delivers instant, contextual answers that meet users at the moment of need, without breaking their flow.

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Brainfish is a no-brainer. I recommend it to anyone that wants to transform their customer support.

Justus Hammer
Justus Hammer
CEO & Co-Founder
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What Users Get
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How Brainfish Delivers It
Help Appears Within Their Workflow
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Nudges & Proactive Help provide support without disruption.
Relevant, Up-to-Date Information
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Self-Updating Knowledge ensures accuracy based on real usage.
Complex Features Become Accessible
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Generative Answers guide users through advanced functionality.
Issues Are Prevented Before They Occur
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Ambient AI predicts and resolves problems early.
No More Chatbot Frustration
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Agentic workflows execute complex product tasks for users.
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How Brainfish Delivers It
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Nudges & Proactive Help provide support without disruption.
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Self-Updating Knowledge ensures accuracy based on real usage.
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Generative Answers guide users through advanced functionality.
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Ambient AI predicts and resolves problems early.
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Contextual, in-app help replaces clunky, reactive support systems.
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Current Painpoints

Stop Losing Users at Critical Moments

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Most AI support agents try to remove the human touch, losing you users:
Constant, tedious ticket resolution.
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Repeating issues that could have been fixed at the source.
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Increasing frustration when problems happen again and again.
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Deliver an Effortless Experience for Your Users

Find out what Brainfish can do for you with just a
30 minute demo.

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Book a Demo
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