Smokeball used Brainfish to absorb a 10× ticket spike during their Australia launch, without a single net-new headcount.
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Customer story Legal February 2026
A 10× volume increase, with zero new agents
Smokeball used Brainfish to absorb a 10× ticket spike during their Australia launch, without a single net-new headcount.
Headline results 83%Self-serve rate10.2×Volume absorbed$0.42Per-ticket cost
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