Brainfish ROI calculator
1
Your baseline today
Tickets per month
Human agents on team
Avg time per ticket
min
Fully-loaded agent cost
/yr
2
Ticket mix & automation
% of mix
% Brainfish automates
Basic / repeatable
%
%
Low-risk, automatable
%
%
Complex (humans stay in)
%
— n/a
3
Copilot assist (all tickets)
Time saved per assisted ticket
%
Annual savings
—
—
Tickets auto-resolved
—
—
Agent hours saved / mo
—
—
Agents needed
—
—
Hours freed for proactive work
—
Reinvest in account growth
Your full ticket queue
—
—
Auto-resolved by Brainfish
—
Time saved by copilot
—
Pure human time
By category
How to read this. One bar = your entire
monthly ticket volume. It's divided into the three categories
from Step 2 (sized by % of mix). Within each category,
the lime portion is what Brainfish auto-resolves; the white
portion is what humans still handle with copilot assist
(saving the time set in Step 3).