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Workflow Renewals & billing

Explain this charge

Unrecognised charge → retrieve the transaction, resolve the plan and period, check proration and trial conversion, answer in plain language.

Book a demo How it runs
At a glance ContextOne of six workflows in an incumbent migration Runs on billing payments

See every step the workflow takes.

“Why was I charged?”

A customer queries a charge they do not recognise.

Retrieve the transaction

Code

Pull the charge, the plan it belongs to and the billing period it covers.

Resolve the maths

Check proration and trial conversion so the number on the statement is fully accounted for.

Proration agent

Answer in plain language

Explain the charge in one reply, without sending the customer to a pricing article.

Run complete

Run it on the systems you already use.

Or anything else you run. If it has a REST or GraphQL API, an MCP server or a database we can reach, the workflow runs against it.

Billing & payments StripeRecurlyChargebeeZuoraBraintreeAdyenPaddlePayPalMaxioNetSuite
Ticketing & support ZendeskFreshdeskIntercomSalesforce Service CloudHubSpotFrontGorgiasHelp ScoutKustomerGladlyZoho DeskDixaRe:amazeServiceNowJira Service Management

See this running on your stack.

Most workflows like this one ship in under two hours.

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No engineering sprint required.