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Workflow Renewals & billing

Multi-subscription refund

Refund request → verify identity, evaluate every subscription against policy, refund the eligible ones and explain the rest in the same reply.

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At a glance Volume3,300 refunds / monthTarget30% → 90% auto-resolved Runs on Zendesk Stripe GraphQL

See every step the workflow takes.

Customer requests a refund

The ticket lands in Zendesk with the customer's refund request.

Zendesk

Pull every subscription

Code

Query every subscription on the account from Stripe via GraphQL.

GraphQLStripe

Evaluate & refund

Check each subscription against refund policy and execute in Stripe for everything eligible.

Refund eligibility agentStripe

Reply sent

One message explains what was refunded and why anything else wasn't.

Run complete

Run it on the systems you already use.

Or anything else you run. If it has a REST or GraphQL API, an MCP server or a database we can reach, the workflow runs against it.

Billing & payments RecurlyChargebeeZuoraBraintreeAdyenPaddlePayPalMaxioNetSuite
Ticketing & support FreshdeskIntercomSalesforce Service CloudHubSpotFrontGorgiasHelp ScoutKustomerGladlyZoho DeskDixaRe:amazeServiceNowJira Service Management

See this running on your stack.

Most workflows like this one ship in under two hours.

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