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Intelligent 404 Error Handling
Published on
September 18, 2025
What's New
Smart 404 Recovery
When users hit a broken link in your help center, instead of a dead end, they now see:
- Relevant articles related to what they were looking for
- Contextual answers powered by Brainfish
- Clear next steps to get them back on track
Why This Matters
Dead links are productivity killers. Users who hit a 404 often abandon their task entirely, leading to support tickets and frustration. Now, every broken link becomes a chance to guide users toward the right information.
The Technical Details
Our AI analyzes the URL structure and page context to surface the most relevant content when a 404 occurs. No additional setup required! This works automatically across all Brainfish-powered help centers.