Changelog Improved September 18, 2025

Intelligent 404 Error Handling

We've transformed the frustrating 404 experience into an opportunity for users to find exactly what they need.

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What's New

Smart 404 Recovery

When users hit a broken link in your help center, instead of a dead end, they now see:

  • Relevant articles related to what they were looking for
  • Contextual answers powered by Brainfish
  • Clear next steps to get them back on track

Why This Matters

Dead links are productivity killers. Users who hit a 404 often abandon their task entirely, leading to support tickets and frustration. Now, every broken link becomes a chance to guide users toward the right information.

The Technical Details

Our AI analyzes the URL structure and page context to surface the most relevant content when a 404 occurs. No additional setup required! This works automatically across all Brainfish-powered help centers.

Want a walk-through of this update?

Bring your stack and we'll show you Brainfish answering inside it.