Changelog Improved July 14, 2026

Usage Alerts and Zendesk Sync Fixes

Admins now get alerts at 80% and 100% of their query allowance, and Zendesk sync is reliable again for large knowledge bases.

Usage alerts

Admins now get a heads-up when a workspace reaches 80% of its query allowance, and again at 100%. You'll see a banner in the app and get an email, so you can plan ahead instead of finding out at the end of the month.

Other updates

  • Zendesk sync and import are working reliably again for large knowledge bases.
  • The Include Business Context setting in agent settings now saves correctly.
  • Fixed articles occasionally failing to open with a server error.

Want a walk-through of this update?

Bring your stack and we'll show you Brainfish answering inside it.