Where do you sit?
Proactive Issue Resolution

Customer Success & Support

Reduce tickets & scale self-service

Blog

Engineering & Product

Kill documentation debt for good

Changelog

Operations

Go live fast, no extra headcount

What would 30% fewer tickets look like for your team?

Book 30 minutes and we'll build your custom deflection estimate on the call — using your ticket volume, your stack, and your team size. No generic product tour.

AI Support Agent walkthrough

See how an AI trained on your exact docs deflects tickets without generic
chatbot answers

Your deflection ROI estimate

Based on your ticket volume and team size — same model that got Huntress to 30% deflection

Blue Star

Auto-update demo

Watch the knowledge layer update itself after a simulated product release — no manual effort

Book your demo

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Trusted by Leading Support Teams

See how Brainfish transforms customer support for innovative businesses worldwide.

Alex Morgan

Head of Customer Success

“Brainfish has revolutionized our support workflow. Our team resolves issues faster, and customers love the instant, accurate answers.”

Jamie Lee

Product Operations Manager

“With Brainfish, we reduced ticket volume by 40%. The AI agent delivers relevant help exactly when our users need it.”

92%

Case deflection rate

Smokeball, Enterprise SaaS

diamond point
500→5 hrs

Monthly docs maintenance

Smokeball, post-implementation

diamond point
85→95%

Resolution rate improvement

Coassemble, Learning Platform

Why not a knowledge base?

How Brainfish is different

Your knowledge base
Brainfish
Goes stale the moment you ship
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Auto-updates from calls, docs, and releases
You manage it manually
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Knowledge builds itself
One-size-fits-all answers
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Personalised by account, role, and plan
Retrieval only
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Synthesis + proactive updating
Needs a dedicated knowledge manager
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Runs on autopilot
Breaks when your team is heads-down
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Works harder when your team can't

Works where your knowledge already lives:
Zendesk · Slack · Microsoft Teams · Intercom · Salesforce · Confluence · Notion · Jira · Loom · Guru · + more