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Login recovery via ID provider

Locked-out customer → collect evidence, hand off to the identity-verification provider by API, act on the verdict, log the decision.

At a glance ApproachComposes with your ID vendor, doesn't replace it Runs on Checkr / Persona account

See every step the workflow takes.

Customer is locked out

They cannot get in and cannot pass the usual checks.

Collect the evidence

Code

Gather what the identity provider will need, in one pass.

Evidence collection agent

Hand off to the ID provider

Code

Call Checkr or Persona and wait on their verdict rather than guessing.

Act and log the decision

Restore access or refuse it, and record why either way.

Run complete

Run it on the systems you already use.

Or anything else you run. If it has a REST or GraphQL API, an MCP server or a database we can reach, the workflow runs against it.

Identity & access OktaAuth0DuoOneLoginPing IdentityPersonaCheckr
Ticketing & support ZendeskFreshdeskIntercomSalesforce Service CloudHubSpotFrontGorgiasHelp ScoutKustomerGladlyZoho DeskDixaRe:amazeServiceNowJira Service Management

See this running on your stack.

Most workflows like this one ship in under two hours.

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