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Login recovery via ID provider

Logins & access

Locked-out customer → collect evidence, hand off to the identity-verification provider by API, act on the verdict, log the decision.

Approach
Composes with your ID vendor, doesn't replace it
Systems
Checkr / Persona account View all 24

How the workflow runs

  1. Customer is locked out

    Trigger

    They cannot get in and cannot pass the usual checks.

  2. Collect the evidence

    Action

    Gather what the identity provider will need, in one pass.

    Evidence collection agent

  3. Hand off to the ID provider

    </>

    Call Checkr or Persona and wait on their verdict rather than guessing.

  4. Act and log the decision

    Restore access or refuse it, and record why either way.

Also works with

Identity & access

  • Okta
  • Auth0
  • Duo
  • OneLogin
  • Ping Identity
  • Persona
  • Checkr

Ticketing & support

  • Zendesk
  • Freshdesk
  • Intercom
  • Salesforce Service Cloud
  • HubSpot
  • Front
  • Gorgias
  • Help Scout
  • Kustomer
  • Gladly
  • Zoho Desk
  • Dixa
  • Re:amaze
  • ServiceNow
  • Jira Service Management

Or anything else you run. If it has a REST or GraphQL API, an MCP server, or a database we can reach, the workflow runs against it — however many systems one job needs.

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