Upload Images to Add Visual Context to Questions

Whether it's a customer reporting a bug or an internal team troubleshooting an issue, showing is faster than telling. Users can now attach images directly to their questions — turning vague descriptions into clear, actionable context from the very first message.

Why we built this

Every "can you describe what you're seeing?" is a delay. For support teams, it means slower resolution times and more back-and-forth. For internal teams, it means issues that should take minutes end up dragging on. By letting anyone attach images to their questions, error screens, unexpected UI states, product photos — Brainfish gets the full picture immediately, so the right answer can surface without the clarification loop.

What's new

• Attach up to 4 images to a single question
• Upload images from your device
• Paste images directly from your clipboard (Cmd/Ctrl+V)
• Preview thumbnails and remove images before submitting

Available in

• Widget
• Assist
• Help Center

Requirements & limitations

• Image files only (no other file types)
• Up to 4 images per question

See It in Action

Want to see how image uploads can cut resolution time for your team? Book a demo →

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