OneDrive
Sync files, folders, and documents from OneDrive as knowledge sources.
What you get
- Sync documents, spreadsheets, slides, and PDFs from OneDrive
- Answers stay version-aware and update as files change
- Draw from both personal and shared OneDrive folders
- OneDrive remains your system of record and storage layer
Brainfish connects directly to OneDrive so the files, folders, and documents your team already stores become usable for AI customer service across every channel. The integration ingests documents, spreadsheets, slides, and PDFs from OneDrive, then turns them into trusted, version-aware answers. Support, CX, Product, and Customer Success teams can unlock the knowledge sitting in personal and shared OneDrive folders, while OneDrive remains your system of record.
Why use Brainfish + OneDrive for AI customer service and support?
The documents your team relies on often live in OneDrive folders that are hard to search and even harder to answer with. Brainfish reasons over your OneDrive content and serves it back as fast, accurate, guided answers right where customers and internal users need help. As files are edited or added, the knowledge layer keeps pace, so guidance reflects the latest version without manual copy-paste or content drift. Your files stay in OneDrive, where your team already stores and shares them.
Set up in minutes
- 01
Connect OneDrive
Authorize Brainfish with scoped, read-only access to the OneDrive folders you choose.
- 02
Choose what to sync
Select the folders and files Brainfish should draw knowledge from.
- 03
Go live
Brainfish ingests and reasons over your content, then keeps answers current as files change.