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Workflow Triage & first response
Junk filtering & case segmentation
Case created → score genuine vs junk, bucket into general, reseller or technical, apply bucket-specific handling.
At a glance Volume2,600 genuine + 1,800 junk / month Runs on 
Salesforce
Salesforce See every step the workflow takes.
Case created
Everything hitting the queue, genuine and junk alike.
Score genuine vs junk
Separate real cases from noise before either consumes an agent.
Junk scoring agentBucket the case
Sort genuine cases into general, reseller or technical.
Segmentation agentApply bucket handling
CodeEach bucket gets the handling it needs rather than one generic path.
Bucket handling agentRun it on the systems you already use.
Or anything else you run. If it has a REST or GraphQL API, an MCP server or a database we can reach, the workflow runs against it.
Ticketing & support 
Zendesk
Freshdesk
IntercomSalesforce Service Cloud
HubSpot
Front
Gorgias
Help Scout
Kustomer
Gladly
Zoho Desk
Dixa
Re:amaze
ServiceNow
Jira Service Management
ZendeskFreshdeskIntercomSalesforce Service CloudHubSpotFrontGorgiasHelp ScoutKustomerGladlyZoho DeskDixaRe:amazeServiceNowJira Service Management CRM, data & ops 
Gainsight
Slack
Microsoft TeamsJira
Asana
Linear
Airtable
Segment
Snowflake
Twilio
Shopify
GainsightSlackMicrosoft TeamsJiraAsanaLinearAirtableSegmentSnowflakeTwilioShopify See this running on your stack.
Most workflows like this one ship in under two hours.
Book a demoNo engineering sprint required.