All workflows
Workflow Agent assist & escalation
Structured escalation & handover
Workflow can't or shouldn't finish → choose the handover — human, ticket, embedded page, email, phone — and carry the full context and everything already checked.
At a glance ConfigurationPer trigger, no article needed Runs on 
Zendesk 
Freshdesk 
Jira
Zendesk Freshdesk Jira See every step the workflow takes.
Can't or shouldn't finish
Either the workflow hit its limit, or your threshold says a human decides.
Choose the handover
Human, ticket, embedded page, email or phone — configured per trigger.
Handover routing agentCarry the full context
Everything already checked travels with it, so nobody starts again from zero.
Run it on the systems you already use.
Or anything else you run. If it has a REST or GraphQL API, an MCP server or a database we can reach, the workflow runs against it.
Knowledge & content 
Confluence
SharePoint
Google Drive
Notion
Guru
Document360
Contentful
ConfluenceSharePointGoogle DriveNotionGuruDocument360Contentful Ticketing & support 
Intercom
Salesforce Service Cloud
HubSpot
Front
Gorgias
Help Scout
Kustomer
Gladly
Zoho Desk
Dixa
Re:amaze
ServiceNowJira Service Management
IntercomSalesforce Service CloudHubSpotFrontGorgiasHelp ScoutKustomerGladlyZoho DeskDixaRe:amazeServiceNowJira Service Management See this running on your stack.
Most workflows like this one ship in under two hours.
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