All workflows
Workflow Technical investigation
Log collection & pre-triage
Technical case → identify the environment, pull the logs, run first-pass analysis against known signatures, attach the diagnosis before a human opens it.
At a glance Why it mattersHighest cost-per-case category Runs on 
Salesforce 
Splunk product API
Salesforce Splunk product API See every step the workflow takes.
Technical case opened
Something is broken and nobody has yet established where.
Identify the environment & pull logs
CodeWork out which environment the customer is on, then retrieve the logs from Splunk and the product API.
SplunkFirst-pass analysis
Run the logs against known signatures to name the likely cause.
Log signature agentAttach the diagnosis
The engineer opens the case with the investigation already done.
Run it on the systems you already use.
Or anything else you run. If it has a REST or GraphQL API, an MCP server or a database we can reach, the workflow runs against it.
Monitoring & logs 
Datadog
Sentry
New Relic
Grafana
PagerDuty
Elastic
DatadogSentryNew RelicGrafanaPagerDutyElastic Ticketing & support 
Zendesk
Freshdesk
IntercomSalesforce Service Cloud
HubSpot
Front
Gorgias
Help Scout
Kustomer
Gladly
Zoho Desk
Dixa
Re:amaze
ServiceNow
Jira Service Management
ZendeskFreshdeskIntercomSalesforce Service CloudHubSpotFrontGorgiasHelp ScoutKustomerGladlyZoho DeskDixaRe:amazeServiceNowJira Service Management See this running on your stack.
Most workflows like this one ship in under two hours.
Book a demoNo engineering sprint required.