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Preloaded in-product workflows

Technical investigation

Widget opens on a page → the workflow fires automatically and answers the question the customer was about to ask.

Variant
Scheduled version sends a proactive email
Systems
widget SDK any backend View all 24

How the workflow runs

  1. Widget opens on a page

    Trigger

    The page the customer is on tells you what they are about to ask.

  2. Workflow fires automatically

    </>

    The relevant lookups run against your backend before the customer types.

  3. Answer arrives first

    The question is answered before it is asked, or emailed ahead on a schedule.

Also works with

Monitoring & logs

  • Datadog
  • Splunk
  • Sentry
  • New Relic
  • Grafana
  • PagerDuty
  • Elastic

Ticketing & support

  • Zendesk
  • Freshdesk
  • Intercom
  • Salesforce Service Cloud
  • HubSpot
  • Front
  • Gorgias
  • Help Scout
  • Kustomer
  • Gladly
  • Zoho Desk
  • Dixa
  • Re:amaze
  • ServiceNow
  • Jira Service Management

Or anything else you run. If it has a REST or GraphQL API, an MCP server, or a database we can reach, the workflow runs against it — however many systems one job needs.

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