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Workflow Support ops & back office

Onboarding automation

New customer signs → send structured pre-work, read the replies, extract the data, map it to named CRM fields via a defined API call, human confirms before write.

At a glance Volume2,000 tickets / monthPriorityHighest-impact area Runs on Gainsight email Salesforce

See every step the workflow takes.

New customer signs

The handover starts the moment the contract is done.

Send structured pre-work

Code

Ask for what onboarding needs, in a form the workflow can read back.

Pre-work agent

Extract and map the data

Pull the answers out of the replies and map them to named CRM fields via a defined API call.

Field mapping agent

Human confirms before write

Nothing reaches Salesforce until someone has approved the mapping.

Salesforce
Run complete

Run it on the systems you already use.

Or anything else you run. If it has a REST or GraphQL API, an MCP server or a database we can reach, the workflow runs against it.

CRM, data & ops SlackMicrosoft TeamsJiraAsanaLinearAirtableSegmentSnowflakeTwilioShopify
Knowledge & content ConfluenceSharePointGoogle DriveNotionGuruDocument360Contentful
Ticketing & support ZendeskFreshdeskIntercomSalesforce Service CloudHubSpotFrontGorgiasHelp ScoutKustomerGladlyZoho DeskDixaRe:amazeServiceNowJira Service Management

See this running on your stack.

Most workflows like this one ship in under two hours.

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