See Knowledge Intelligence in Action
Turn your videos, docs, and product data into an always-accurate AI knowledge system that enables your customers, teams, and AI agents.
Have always-accurate product knowledge: Brainfish keeps every part of your product knowledge aligned.
Align every team around product truth: Give Support, Product, CSMs, Sales, and AI agents the exact same understanding of how your product works.
Eliminate repetitive work: Prevent manual rewriting, loss of tribal knowledge, and scattered content.
Deliver personalized experiences: Instead of generalized answers, users receive hyper-specific, personalized guidance.
Take a Look
Bonny Wong
Senior CX Designer
"Because of Brainfish, I think we have the best self-service hub in all of tech."
10,000+
Legal Tech SaaS Users
Achieved in only
90 Days
Avoided Hiring
2 Agents
Request Sent
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Delivering Value
Fix Product Knowledge Problems at the Core
The Problem
Every team and AI system depends on accurate product knowledge, yet it’s always scattered, outdated, and impossible to maintain at the speed of modern, complex SaaS products.
Companies spend 500+ hours/year on documentation that becomes outdated immediately
4-6% self-service rates mean you're paying agents to answer the same questions repeatedly
30-40 minute training videos achieve <10% completion rates
Why Brainfish
Brainfish turns your videos, docs, and product data into a continuously updated knowledge system that gives customers, teams, and AI agents the accurate answers they need.
Day 1
Connect Your Tools
Day 3
Knowledge Generated
Day 14
90% Self-Service
Before
- 500 hours updating knowledge
- 30% find answers
After
- 5 hours reviewing AI-generated content
- 92% successful self-service (Smokeball)
For Your Team
Brainfish aligns support, product, sales, and success around the same product truth, eliminating guesswork, rework, and cross-team confusion.
For Support & Success Leaders
- Reduce documentation burden by 95%
- Achieve 90%+ self-service rates
- Prevent tickets instead of deflecting
For Commercial & Product Leaders
- Convert video libraries to account-specific knowledge
- Create personalized learning paths
- Enable your team where they work
Start a free trial to see ROI in 14 days!
Join hundreds of companies saving 500 hours/year on updating stale knowledge.
