Email/Ticketing handoff

Integrate with the entire Help Scout suite. Connect your knowledge base and route conversations to human agents over email and messaging channels.

Answer questions through AI Actions via the Hubspot API to use specific CRM record details, or hand off to Messaging/Ticketing.

Connect Brainfish to the entire Salesforce suite. Train an AI agent with content from Salesforce Knowledge and route inquiries to a human over chat, messaging, email, or voice. (Enterprise only)

Integrate with Zendesk Guide, Talk, Support, Chat, and
Messaging. Connect your knowledge base content
and transfer customers to human agents on any channel
when needed.