Don’t Replace Your Team, Empower Them
Brainfish acts as a real-time copilot for your team, delivering intelligent suggestions and guidance that boost productivity while keeping human expertise at the center.
The Impact of
Brainfish Assist & Slack Agents
Brainfish equips your team with an AI copilot in Slack and your browser—combining channel-based agents with a persistent sidebar that understands page context and your knowledge base. It drafts accurate, on-brand responses, helping every team member deliver consistent, confident support without the constant searching and tab-switching.
Increased Agent Efficiency
Assist & Slack Agents speed up response times by surfacing relevant answers and context instantly, so your team doesn’t waste time searching through documents or past tickets.
Consistency at Scale
By guiding agents with accurate, up-to-date product knowledge, it ensures users get consistent support, even as your team grows or the product changes.
Confidence on Complex Issues
Your team can handle more nuanced or technical problems with greater confidence, backed by contextual insights and suggested responses.
Human-First Support
Brainfish empowers, rather than replaces, human agents, because some problems need empathy, judgment, and expertise that only people can provide.
Stop Losing Users at Critical Moments
Why Teams Choose Brainfish for Team Enablement
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"These analytics are amazing! We chose you because your analytics and user journey reporting is better than anyone else."
"All the other options needed us to spend a lot of time onboarding- time we already didn’t have! Brainfish let us leverage our existing knowledge base to increase CX efficiency with near-zero upfront effort."
"We're super impressed with the level of support you have shown us to date, and the product's efficacy after just a few months of working together."
"Brainfish freed our Customer Care team from handling routine queries so they could focus on solving the complex challenges our community faces that truly required human expertise."
Interested? Schedule your demo today.
Find out what Brainfish can do for you with just a 30 minute demo.
