Instead of relying on low-response feedback surveys, learn exactly what prospects and customers need based on their searches and in-product activity.
Use this data to improve the user experience with individualized onboarding and support, incorporating the voice of the customer into your product roadmap.
Understand user goals
Brainfish gives you what other platforms can’t—a firsthand look at the qualitative, unstructured data that uncovers user intent.
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Follow along
Track users sessions and behavior, identify points of friction within your product journey, and beyond.
Connect the dots
Understand the common pain points throughout different journeys and where gaps exist across the board for your users.
Join the ambitious leaders empowering their customers with AI.
We're super impressed with the level of support you have shown us — and of course the product's efficacy.
Brainfish is helping our global teams with understanding the nuances of our product 24/7.
Brainfish is crucial to our onboarding, training and support journeys in helping customers to learn and adopt our product.
I'm consistently impressed by the outstanding effectiveness of Brainfish in managing our support inquiries.
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Read the case studies
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