Plugs into the stack you already pay for.
Brainfish reads from and writes to the tools your team already uses. Native side-pane agents, Slack/Teams copilots, knowledge sync, SSO.
API / Custom
Contact our team to integrate with a software platform not listed. We have a habit of building custom integrations as needed.
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BigCommerce
Answer questions about orders, user information and more, using API Actions.
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Claude (MCP)
Connect your Brainfish knowledge base to Claude. Search, draft, audit, and update your help center content without ever leaving your AI assistant.
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Confluence
Get started in minutes using existing content from Confluence, so your AI agent can immediately start resolving customer inquiries.
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Freshworks
Integrate Brainfish with the entire Freshworks suite. Connect your knowledge base and route conversations to human agents over chat, email, and phone.
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Google Drive
Connect Slides, Sheets, Docs, or PDFs from Google Drive as knowledge sources.
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Guru
Get started in minutes using existing content from Guru, so your AI agent can immediately start resolving customer inquiries.
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Help Scout
Integrate with the entire Help Scout suite. Connect your knowledge base and route conversations to human agents over email and messaging channels.
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Helpjuice
Connect existing content from Helpjuice, so your AI agent can draw from content wherever to solve problems.
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Hubspot
Answer questions through AI Actions via the Hubspot API to use specific CRM record details, or hand off to Messaging/Ticketing.
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Intercom
Integrate Brainfish with the Intercom messenger. Dynamically route conversations to human agents over chat, email, and phone.
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Magento
Answer questions about orders, user information and more, using API Actions.
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Microsoft Teams
@mention Brainfish in any Teams channel to get grounded, cited answers in-thread — the same proven Slack Agents pattern, now for enterprise Teams-native orgs.
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Mintlify
Connect existing content from Mintlify docs, so your AI agent can draw from content wherever to solve problems.
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Notion
Get started in minutes using existing content from Notion, so your AI agent can immediately start resolving customer inquiries.
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OpenAPI Spec
Upload an OpenAPI specification or sync regularly via your pipeline, so your AI agent can draw from direct API information to solve complex user problems.
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ReadMe
Connect existing content from ReadMe, so your AI agent can draw from content wherever to solve problems.
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Salesforce
Connect Brainfish to the entire Salesforce suite. Train an AI agent with content from Salesforce Knowledge and route inquiries to a human over chat, messaging, email, or voice. (Enterprise only)
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Shopify
Answer questions about orders, user information and more, using API Actions.
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Slack
Brainfish’s Slack knowledge base integration brings verified product knowledge directly into Slack. Teams can mention @Brainfish to get instant, cited answers and automatically strengthen documentation over time.
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Website
Get started in minutes using existing content from your Website, so your AI agent can immediately start resolving customer inquiries.
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Zendesk
Integrate with Zendesk Guide, Talk, Support, Chat, and Messaging. Connect your knowledge base, transfer customers to live agents on any channel, and deliver the full AI conversation context to your team in the same Zendesk window.
See how it worksDon't see your tool?
Ship custom integrations against any REST or webhook source. We'll scope it on the demo call.